QR21598 - Manager IT Projects - Applications| Hamad International Airport | Doha

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Hamad International Airport

Hamad International Airport (HIA) is the hub for the rapidly expanding international Qatar Airways network. Open 24/7 and located just five km from Doha's city centre, the airport is used by more than 35 regional and international airlines. It is also home to the world’s only terminal dedicated to Qatar Airways First and Business Class passengers.

About your job ::


You will manage   and   successfully  deliver   assigned  IT   projects   and   solutions  around Operational Systems of Airport and ERP: Enterprise Resource Planning Systems in   compliance  with   the   project standards and processes of IT, to meet defined business requirements within agreed timescales  and cost.  You will lead assigned  projects  throughout  the  project  phases  from  initiation  to  closure;  support  and  enhancement  of  the complete solution.  This  includes  leading  and  managing  operational  systems support within  assigned  business units.  You will contribute to Business - IT strategy &  IT budgeting of the assigned business units.



•     For each  project ensure:

          o   Project plans are realistic, maintained and properly resourced.

          o   Delivery is within time and cost.

          o   It  is  carried  out  through  the  defined  phases,  effective  quality  assurance  and  the  overall  integrity; focusing on compliance to the IT                        Security,  Design & Transition of New or Changed Services,  Release & Change Management and other relevant IT Service  Management                          processes and KPls.

          o   Solutions   meet   agreed   requirements   and   business   expectations,   are   maintainable   and   meet documented and agreed criteria. This                 requires that all solutions are adequately tested (functional, non -functional, performance and integration) before User Acceptance Testing.

          o   Risks are assessed and mitigation/management strategies are designed.

          o    Timely and accurate project information and reporting are provided to  IT management and business

•    Ensure that operational systems are adequately supported. 

•     Manage  the  systems   support teams/suppliers to:

          o     Analyse system faults,  assess severity levels, and provide solutions

          o     Link similar problems  by users or systems to enable detailed reporting and trend analysis

          o     Ensure service reviews are conducted regularly for external suppliers

•     Perform  business  analysis  activities  to  analyse  user  requirements  and  define  solutions  meeting  those requirements and document system             specifications.

•     Provide   fair   and   accurate   feedback   on   the   performance   of   resources   assigned   to   projects   and application support.

•     Contribute  in  preparation of  Business - IT strategy and  IT budgeting of assigned business  divisions.

•     Perform other department duties related to his/her position as directed by the  Head of the  Department

•     Establish the department or teams objectives and priorities to align with and support business objectives.

•    Regularly evaluate the department or teams objectives, plans, procedures and practices,  and  makes appropriate changes if needed.




About You::



 •     Relevant College or University qualification to min  Bachelor's level

•      Degree in  Engineering/Computer Science/ Mathematics/Science. 


Previous  Experience:


•     Minimum  7 years  relevant experience

•     Experience  in  leading  IT projects,  ideally at a major airport

•     Must have strong Project Management experience around application systems and ERP

•     Must have experience working with large Airports.
•     Experience  in  managing multiple  IT customer support teams in an airport/aviation  industry.  Including dealing with  all  levels of staff in a                      professional  manner


Note: you will be required to attach the following:
1. Resume / CV
2. Copy of Passport
3. Copy of Highest Educational Certificate

26 July 2019
Location: Qatar Doha
Work type:
Full time
Human Resources
PLEASE! No enquiries from Recruitment Agencies or Headhunters.

Only direct applications will be considered.

This career opportunity is no longer open.
Please search for current vacancies here.

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